Before you can see a document in the viewer, you must first locate it, then select it from the retrieval system’s hit list. (See Searching for Documents.) A document viewing program then launches (usually Adobe Acrobat). When the document appears, use the buttons in the viewer's toolbar to navigate within it. If a function is unavailable, its button is grayed out.
Note—Some customer implementations are configured
to display documents immediately when a search returns a single item.
If the service is configured this way and only a single item is returned,
you will never see a hit list as described above. Instead, the viewer
automatically launches and opens the document.
If you selected multiple documents from your hit list, they appear one after the other, in the order they appear in the list, and display as if they were one big document. You may see a separator (a line of asterisks, for example) at the end of each one. (See Selecting Documents to View.)
Note—Some customer
implementations are configured to show a button bar on the window with
the viewer. See Button Bar for details.
The retrieval system provides several types of viewers, each described in this section:
Customers often use PDF as the document format of choice to view their documents. PDF documents are displayed using the Adobe Acrobat Reader®.
HTML documents are viewed using the HTML Viewer.
Other types of documents can be stored, retrieved, and viewed using their native viewers, such as MS Word® documents.
Image documents are viewed using the Image Viewer.